Customer Service Representative/Bank Teller - Full Time
Customer Service Representative / Bank Teller
Pay: $18.00 - $23.00 per hour
Job description:
Since 1919, Farmers State Bank of Hamel has proudly served our communities as a family-owned community bank. With locations in Hamel and Corcoran, we are committed to providing quality financial products and exceptional customer service in a friendly, relaxed, and team-oriented environment.
We are currently seeking a Full-Time Customer Service Representative/Teller to join our team at our Hamel location.
Position Details:
- 38-40 hours per week Monday through Friday
- Rotating Saturdays (8:30 a.m. - 12:00 p.m.) paid at double time
- Benefits eligible
- In-person position
- High School Diploma or equivalent required
- Minimum of 2 years banking experience
- Candidates with strong customer service, office, or cash-handling experience will also be considered
- Exceptional customer service skills
- Strong verbal and written communication abilities
- Professionalism, accuracy, and attention to detail
- Ability to work effectively in a team environment and independently
- Perform traditional teller and customer service functions
- Respond effectively to customer inquiries regarding accounts, products, and services
- Assist customers with account-related problem resolution
- Identify referral opportunities for bank products and services
- Manage teller and vault cash in accordance with bank policies and procedures
- Process night deposit transactions, mobile deposits, and mail deposits
- Balance and maintain ATM cash and related records
- Process domestic and international wire transfers
- Assist customers with Safe Deposit Boxes
- Open new accounts and perform account maintenance transactions
- Maintain knowledge of banking regulations, bank policies, and bank procedures
- IRA experience and knowledge is a plus
- Participate in cross-training opportunities within other departments as needed
Farmers State Bank of Hamel offers competitive compensation and a comprehensive benefits package, including:
- 401(k)
- 401(k) Matching
- Health Insurance
- Health Savings Account (HSA)
- Life Insurance
- Long Term Disability after 1 year of employment
- Paid Time Off (PTO)
- Employee Discounts
Job Type: Full-time
Work Location: In person
